## Introduction

Plugin Compass is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and disclose information about you when you access or use our AI-powered Shopify app building platform, services, and applications.

By using Plugin Compass, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

## Information We Collect

### Information You Provide

- Account Information: When you create an account, we collect your email address, password (hashed), and any other information you choose to provide in your profile.
- Payment Information: When you subscribe to a paid plan, our payment processor collects your payment method details. We do not store full payment card numbers.
- WordPress Plugin Information: When you build Shopify apps using our AI platform, we store the details and code you provide or generate through our service.
- Communications: When you contact us for support or other inquiries, we collect the content of your communications.

### Information We Collect Automatically

- Usage Data: We collect information about how you use our services, including app builds, features accessed, and session duration.
- Device Information: We collect information about the devices you use to access our services, including browser type, IP address, and operating system.
- Cookies: We use cookies and similar technologies to enhance your experience and analyze usage. See our Cookie Policy below for details.

## How We Use Your Information

- To provide, maintain, and improve our services
- To process your transactions and send you related information
- To send you technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To monitor and analyze trends, usage, and activities in connection with our services
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with legal obligations and enforce our Terms of Service

## How We Share Your Information

### Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information and only use it as necessary to provide services to us.

### AI Model Providers

When you use our AI features, your prompts and generated code may be sent to third-party AI model providers (such as OpenRouter or Anthropic) to generate responses. These providers have their own privacy policies regarding how they handle your data.

### Legal Compliance

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users or the public.

## Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

## Your Rights and Choices

- Access and Update: You can access and update your account information through your account settings.
- Data Export: You can export your WordPress plugins and apps at any time through our dashboard.
- Account Deletion: You can delete your account by contacting our support team. Please note that some information may remain in our backups for a limited time.
- Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies if you prefer.

## Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please keep this in mind when disclosing any information to us.

AI Code Disclaimer: AI-generated code may contain errors, security vulnerabilities, or inefficiencies. You are solely responsible for reviewing, testing, and validating all generated code before using it in production.

## Children's Privacy

Our services are not directed to children under 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our website or by email. Your continued use of our services after any changes take effect constitutes your acceptance of the revised Privacy Policy.

Last updated: January 1, 2026

## Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@plugincompas.com

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